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Like our products, our customers are our main priority. We like to serve, advise and guide them with special care. We offer them a personalised service adapted to their particular wishes, so that we can build a long-term, trust-based relationship with them.


At Maison De Greef, we like to believe that jewels are forever. That is why with Metamorphosis, our custom creation department, we attach great importance to breathing new life into your old jewellery. Our passion for architecture and our jeweller experience give us the means to remodel old jewellery, to bring it back up to date. Re-imagining the structures which will give life back to these gemstones is a work of art, and it inspires us daily – even more so when it is in close collaboration with our customers.

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Customer service

Our workshops can polish over-worn jewels, repair broken necklaces, size wedding rings, and appraise your treasures. As for your watches, we will examine and repair them using our resident watchmaker – whether they are part of our brand portfolio or not.

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Private chauffeur

We know that time is precious and that it is sometimes difficult to come to our boutique. That is why, if needed, we will offer you our private chauffeur, who is always ready to travel the roads of Belgium and Europe to pick up your jewellery to be repaired or to deliver an item that has just left our workshop.